I started as a Customer Assistant and I am now HR Operations Manager
I had just finished university and was looking for a job, I wasn't too sure what I wanted to do, but knew the excellent reputation M&S had as an employer. So, I applied online for a job in my local store. I worked there for a number of years and became involved with recruitment and staffing rotas. I then decided I wanted a bigger challenge and sucessfully applied for an HR Administrator role within Resourcing at HRSS in Salford Quays. As I gained experience I moved to a Senior HR Administrator and then worked on a couple of projects, where I learnt a lot. I then became Resourcing Team Leader. I managed a large team which set up the 1000's of new employees the business hires each year. I then moved out of Resourcing and began managing a team that operated a helpline for employees. My most recent move has been to be part of the Employee Admin as a HR Operations Manager. My team processes contractual changes for Retail.