Rachel L.
Rachel L.
Future Talent Recruitment Specialist
Job Function Human Resources

About Rachel

Key Experiences

From studying History to HR at Marks & Spencer
I studied History and French at university, and after I graduated I was unsure of which direction to take my career. I was interested in using some of the transferable skills I had gained from studying both an analytical subject and a subject that has communication as a core competency. After a period of time strengthening my customer service skills in retail throughout my studies, and some experience working for a mystery shopping company and analysing and presenting high quality data, I arrived at HR as a way of using my skills.
I also really enjoy using my communication skills as a volunteer for a national listening service for young people as well, which draws on my experience working in a nursery as a summer job. Even though my previous experience is with dealing with children, these listening and supportive skills transfer really well to adults too!

Current Position

The Graduate, Business Placement and School Leavers Management Team
I deal with the end to end process of recruitment for Future Talent - this includes Graduates, Business Placement students, Apprentices, Interns and School Leavers, dealing with both Retail and Head Office roles.
Applications for these schemes are increasing year on year, and I support with the cycle from start to finish (including setting up the vacancies, processing applications, supporting candidates through the testing process, organising Assessment Centres and interviews, delivering feedback and outcomes to both successful and unsuccessful candidates, creating contracts and offer letters and taking references) so it is a challenging but ultimately rewarding role.

Main Motivations

Supporting people - both current colleagues and potential candidates
In my role I deal with a wide variety of stakeholders, including Recruitment and Campaign Managers, Learning & Development colleagues and external applicants to our schemes too (even occasionally parents of applicants!). I am motivated by being able to offer support to all of these people and to deliver a swift and efficient service.

Top Advice

Don't be afraid to volunteer yourself for new things
Putting yourself forward to try new experiences, or to step into new challenges or opportunities, might seem overwhelming at first. However this is the best way to gain new skills and to broaden your own development.
Even opportunities that might not seem directly relevant often carry a lot of useful transferable skills, so it is worthwhile seeking out any opportunity to develop that you can.

Marks & Spencer

Marks and Spencer is a major British multinational retailer headquartered in the City of Westminster, London. It specialises in the selling of clothing, home products and luxury food products. M&S was founded in 1884 by Michael Marks and Thomas Spencer in Leeds.

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